A great number of small business owners have a constant urge to expand. Of course, the mere idea of expanding and becoming a “big” business known to thousands and millions of people is fascinating. However, expansion is not all about finding a new office space and hiring new employees to fill the vacant seats.
There is much more to expansion than most small business owners realize. It is unfortunate that a larger population of these business owners is only focused on the benefits of expanding while completely omitting the challenges that entail business expansion. Let’s take a look at some of the most common challenges, concerns and considerations before you expand your small business.
Major Pitfalls to Avoid before Expanding a Small Business
- Outdated Information of Market Conditions
Too often, the decision to expand taken by most small business owners is based on information that is many months old. The important thing to consider here is continuous market research. An idea that seemed like it will lead the market a few months ago might be an average offering today.
For example, you might have landed in the market with a unique product, and its sudden popularity might make you think you should expand as soon as possible. What you don’t realize is that the acceptance and popularity rate of your product can diminish with time. The big reason behind that is the competitors who can imitate anything that you have created.
It does not matter if you have patented the technology, method or the product itself before launching it. Your competitors will always find some way to imitate and emulate your products. A great example of this is Apple, the tech giant that patented the touchscreen technology. You can see there are more non-Apple touchscreen smartphones in the world today than Apple’s own iPhone.
When you are expanding your business into new territories, you must know them well. You cannot expect people to react to your offerings, marketing methods, advertising tactics in the same way everywhere. In fact, cultural considerations are an extremely important consideration when businesses are expanding.
You don’t have to be expanding to a completely new country to consider culture. There are many things that people in one state might love and people in another state completely hate.
These considerations have to be made based on the type of business you have. If your business has some cultural dependencies, you have to be very careful with where you are thinking of expanding your business operations.
You need to be on top of your cash flow before you expand. Cash flow is important for any business, but it is essential when it comes time for expansion. It does not matter how much money you are expecting to come into the business after making the expansion move; it is going to require a lot of money upfront too.
This is the time when you have to stop thinking about the revenue and start focusing on your income. Your revenue does not tell you how feasible it is for you to expand your business. It is the money that you can use without affecting your current operations that matter in the expansion.
Look at your profits and see how big they are. If your profits are small, don’t just assume that things will be fine and you should just make a move. You don’t want to create a situation where not only you fail with expansion but affect your existing operations as well.
The way modern businesses operate, technology goes wherever your business goes. Many small business owners think of expansion only regarding new office space, furniture, and new employees, but that’s not the case. Today’s businesses rely heavily on technologies, both hardware, and software. When your business expands, you have to support it with better hardware but what’s more important is the software side.
Unless you are using a cloud solution for your database and other internal tasks and activities, you will have to spend a lot of time in arranging the right system. Syncing information across multiple locations and managing bigger databases with more accounts and information can be a challenge in the beginning.
- Overestimating Business Popularity
Some businesses that start with a unique idea and get attention from media fast are able to reap great benefits from sudden demand spikes. This situation often makes business owners feel that they should expand as soon as possible. What they don’t realize is that this is only the “trial” period for customers in their minds.
Even if they like your product, in the beginning, it does not mean they have put full trust in your offerings. A onetime purchase does not translate to loyal customers and repetitive purchases. You might have received a great response from customers when you started the business but wait for some time to know if your customers have started to repeat.
It is only the number of repeat customers that can tell you if your product/service has been a success. It could be a nightmare for you if you start getting negative reviews from your first customers as soon as you expand into new markets and locations. You could end up creating too much inventory that no one is willing to buy.
- Underestimating Growth of Employees
While a lot of things get overestimated by new business owners before expansion, there are some things that they underestimate. Sometimes, business owners are not able to fully foresee their growth regarding employees.
They arrange new space to continue business operations in a new location without realizing that the growing number of employees will force them to expand their office space again. Not only is it inefficient but it could lead to a lot of hassle for the working employees if the expansion of office space takes place while they are working there.
The most important thing to keep in mind when you have your own business, and you are considering expansion regarding business operations or product/service offerings, is patience. Always take your time before making a move because when you are a small business, you don’t have a lot of support to recover from huge financial losses like large enterprises do.